Our data team is receiving errors when batch uploading data via API.
They sent 312 batches of 100, and 45 batches failed due to errors, which totals 4,500 accounts for us. Some errors were due to invalid email address typos, but we cannot figure out the reason for the other rejections. See errors below. Could you please tell us what these mean and how to fix?
- 4 files = {“status”:”error”,”message”:”There was an error processing the request.”,”correlationId”:”89af5e10-a33b-41af-a348-477c8f781766″,”category”:”INTERNAL_ERROR”}
- 36 files = {“status”:”error”,”message”:”Cannot set PropertyValueCoordinates{portalId=45960257, objectTypeId=ObjectTypeId{legacyObjectType=CONTACT}, propertyName=acct_id, value=139953698} on 177524384095. 161659393086 already has that value.”,”correlationId”:”fa4f315f-d518-4f2d-aa6d-09dc0002cd99″,”category”:”VALIDATION_ERROR”}
For error #2, we assumed this meant that a duplicate record is already in HubSpot. We tested some of the account IDs in the error code (see below), and they are in HubSpot already, coming from our data team between Sept. and Oct. but we are not sure why it is not automatically updated/the entire batch is rejected. Please advise.
2025-11-21 12:33:55.947 -05:00 [Fatal ] {“status”:”error”,”message”:”Cannot set PropertyValueCoordinates{portalId=45960257, objectTypeId=ObjectTypeId{legacyObjectType=CONTACT}, propertyName=acct_id, value=139266828} on 177479435858. 154245081191 already has that value.”,”correlationId”:”9d67f874-48c9-41ba-ad07-0180a657f3af”,”category”:”VALIDATION_ERROR”} |
2025-11-21 12:34:34.504 -05:00 [Fatal ] {“status”:”error”,”message”:”Cannot set PropertyValueCoordinates{portalId=45960257, objectTypeId=ObjectTypeId{legacyObjectType=CONTACT}, propertyName=acct_id, value=142644422} on 177478197851. 154246170237 already has that value.”,”correlationId”:”5935c8d5-2a86-45e4-8201-4d26e2cab6cb”,”category”:”VALIDATION_ERROR”} |
2025-11-21 12:34:34.997 -05:00 [Fatal ] {“status”:”error”,”message”:”Cannot set PropertyValueCoordinates{portalId=45960257, objectTypeId=ObjectTypeId{legacyObjectType=CONTACT}, propertyName=acct_id, value=143368386} on 177481293222. 161669627735 already has that value.”,”correlationId”:”5cbd4101-fd33-4d66-8195-e6757fd3cf50″,”category”:”VALIDATION_ERROR”} |
2025-11-21 12:36:44.840 -05:00 [Fatal ] {“status”:”error”,”message”:”Cannot set PropertyValueCoordinates{portalId=45960257, objectTypeId=ObjectTypeId{legacyObjectType=CONTACT}, propertyName=acct_id, value=140196630} on 177528727076. 153190986387 already has that value.”,”correlationId”:”4730e5a1-66fa-400b-bcc2-6d105b6ba1f8″,”category”:”VALIDATION_ERROR”} |
2025-11-21 12:36:45.419 -05:00 [Fatal ] {“status”:”error”,”message”:”Cannot set PropertyValueCoordinates{portalId=45960257, objectTypeId=ObjectTypeId{legacyObjectType=CONTACT}, propertyName=acct_id, value=142630863} on 177523910187. 153152065832 already has that value.”,”correlationId”:”63548dff-db59-45af-adb7-6b5cb88e6006″,”category”:”VALIDATION_ERROR”} |