Hi everyone \ud83d\udc4b<\/span><\/P> I\u2019m wondering if anyone has faced a similar situation with HubSpot workflows.<\/P> \u00a0<\/P> In my company (real estate), each user (our property finders) manages a portfolio of clients. We\u2019ve set up workflows that trigger automatically when an agent hasn\u2019t interacted with a client for a certain amount of time this helps to keep communication active and avoid clients being left unattended.<\/P> \u00a0<\/P> The issue is that when an agent goes on vacation, these workflows still trigger as if the agent had \u201cabandoned\u201d their clients\u2026 when in reality, they\u2019re just away.<\/P> \u00a0<\/P> So here\u2019s my question: Beyond this specific case, I think it would be really useful if we could store more information directly on users through user properties<\/STRONG> (like vacation status, availability, specialization, etc.). That would open up many possibilities for automation and organization.<\/P> \u00a0<\/P> Thanks in advance for your insights \ud83d\ude4f<\/span><\/P><\/p>\n","protected":false},"excerpt":{"rendered":" Hi everyone \ud83d\udc4bI\u2019m wondering if anyone has faced a similar situation with HubSpot workflows.\u00a0In my company (real estate), each user (our property finders) manages a portfolio of clients. We\u2019ve set up workflows that trigger automatically when an agent hasn\u2019t interacted with a client for a certain amount of time this helps to keep communication active […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1118"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=1118"}],"version-history":[{"count":1,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1118\/revisions"}],"predecessor-version":[{"id":1119,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1118\/revisions\/1119"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=1118"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=1118"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=1118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\ud83d\udc49<\/span> Is there a way to indicate at the user level<\/STRONG> that someone is on vacation, so workflows linked to that user won\u2019t trigger during their absence?<\/P>
For example, through a custom user property like \u201cOn vacation = Yes\u201d that could be used as a workflow condition.<\/P>