Nexus Media Group is a fast-growing B2B publishing and events business focusing on health, education and property. We are the market leading publisher in these areas with an established series of events and magazines that reach the entire market, together with an award-winning editorial team.<\/P>
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HUBSPOT DATA & CRM ADMINISTRATOR JOB SPECIFICATION<\/STRONG><\/P> \u00a0<\/P> The Hubspot Data & CRM Administrator will be the primary owner and expert for Nexus Media Group\u2019s HubSpot CRM platform. This is a critical role which blends strategic oversight, hands-on execution and technical problem solving. The role will be responsible for meticulously maintaining data, strategically setting up and managing automations, and seeking to constantly optimise the platform\u2019s usage to drive sales and delegate acquisition, while liaising with our elite level Hubspot agency BBD Boom. The role will actively contribute to achieving our business and revenue goals through proactive management, user support, and contributing to key projects.<\/P> \u00a0<\/P> CORE RESPONSIBILITIES<\/STRONG><\/P> \u00a0<\/P> Platform Management & Maintenance:<\/STRONG><\/P> \u2022 Serve as the primary administrator for the HubSpot portal, managing user access, security settings, configurations, and overall system health.<\/P> \u2022 Proactively research new HubSpot product developments, maintain and develop personal skills, and coach others internally on new features and best practices.<\/P> \u2022 Work through the HubSpot product tasks board, addressing and prioritising incoming task requests, bugs, and enhancement suggestions.<\/P> \u2022 Fix problems and troubleshoot issues as they arise within the platform, seeking solutions and applying them effectively.<\/P> \u2022 Undertake future-proofing activities, including diarising recurring maintenance tasks, creating clear documentation notes around workflow impacts, and documenting configurations to ensure sustainability.<\/P> \u00a0<\/P> Data Integrity & Management:<\/STRONG><\/P> \u2022 Take full ownership of HubSpot data accuracy, consistency, and cleanliness.<\/P> \u2022 Work with and coordinate the activities of our outsourced data partners.<\/P> \u2022 Work with management to understand and support our long term data strategy.<\/P> \u2022 Manage data import and export processes, implement and oversee deduplication strategies, and establish robust data governance practices.<\/P> \u2022 Ensure the correct usage and ongoing maintenance of properties within HubSpot to capture relevant and accurate information.<\/P> \u2022 Perform regular data cleaning exercises and conduct ongoing reviews to maintain data quality.<\/P> \u2022 Execute monthly uploads of specific datasets, such as Deal data, ensuring accuracy and proper mapping.<\/P> \u00a0<\/P> Workflows, Sequences & Automation:<\/STRONG><\/P> \u2022 Design, build, and optimize automated workflows and sequences across Marketing, Sales, and Service Hubs to streamline operations and guide prospects and customers through their journey.<\/P> \u2022 Maintain and update existing workflows and sequences to ensure they remain relevant and effective.<\/P> \u2022 Manage sequence control, understanding and documenting the impact on customer journeys and ensuring associated content (emails, tasks) is correct and up-to-date.<\/P> \u2022 Oversee and optimize chat workflows to improve lead capture and customer engagement.<\/P> \u2022 Actively contribute to and maintain documentation of customer journey mapping within the context of HubSpot automation.<\/P> \u00a0<\/P> Reporting & Optimisation:<\/STRONG><\/P> \u2022 Create and maintain reports and user dashboards to track key performance indicators (KPIs) related to sales and business performance, pipeline health, marketing campaign effectiveness, service interactions, and overall platform usage.<\/P> \u2022 Analyse data from reports to identify trends, inefficiencies, and opportunities to optimize HubSpot configurations and processes specifically to improve sales effectiveness and accelerate revenue generation.<\/P> \u2022 Continuously evaluate how the business uses HubSpot and recommend improvements based on data analysis and user feedback.<\/P> \u00a0<\/P> User Management, Training & Support:<\/STRONG><\/P> \u2022 Manage user accounts, roles, and permissions within HubSpot to ensure appropriate access levels.<\/P> \u2022 Provide training and ongoing coaching to internal teams on how to effectively use HubSpot features relevant to their roles, promoting best practices and increasing user adoption.<\/P> \u2022 Offer direct support to users, troubleshooting issues and providing guidance on platform usage.<\/P> \u00a0<\/P> Collaboration & External Liaison:<\/STRONG><\/P> \u2022 Liaise effectively with the HubSpot Account Management team to stay informed about platform developments and seek support in solution finding for complex issues or strategic objectives.<\/P> \u2022 Support internal teams, such as Relish, in ongoing enhancements and developments within HubSpot.<\/P> \u2022 Share knowledge and provide advice to Central Marketing or other departments to help find HubSpot-based solutions that support wider business needs.<\/P> \u2022 Brief lengthy and complex development or customization tasks to external partners, providing necessary context and validating completed work.<\/P> \u00a0<\/P> Integrations & Project Work:<\/STRONG><\/P> \u2022 Manage existing integrations and set up new connections between HubSpot and other critical business applications to ensure seamless data flow and connected processes.<\/P> \u2022 Actively participate in or lead specific HubSpot-related projects<\/P> \u00a0<\/P> REQUIRED KNOWLEDGE & SKILLS<\/STRONG><\/P> \u2022 Solid understanding of CRM principles and best practices.<\/P> \u2022 Demonstrable track record of managing data and implementing best practice\/governance.<\/P> \u2022 Experience in data management and ensuring data quality within a CRM.<\/P> \u2022 Demonstrated ability to create and optimize automated workflows.<\/P> \u2022 Experience building reports and analysing data to derive actionable insights.<\/P> \u2022 Strong problem-solving skills and attention to detail.<\/P> \u2022 Excellent communication and interpersonal skills, with the ability to effectively train and support users at various technical levels.<\/P> \u2022 Ability to work independently and manage multiple priorities in a fast-paced environment.<\/P> \u2022 Ability to adapt to changing business requirements<\/P> \u2022 Knowledge of marketing automation concepts<\/P> \u2022 Strong project management skills<\/P> \u2022 Continuous learner \u2013 interested and keeps up to date with HubSpot features and industry trends<\/P> \u00a0<\/P> REQUIRED QUALIFICTIONS, EDUCATION and or EXPERIENCE<\/STRONG><\/P> \u2022 All relevant HubSpot certifications<\/P> \u2022 Bachelor\u2019s degree in marketing, Business Administration or related field<\/P> \u2022 Proven experience as a HubSpot CRM Specialist or similar role, with a strong understanding of the HubSpot platform across multiple hubs (Marketing Hub, Sales Hub, Service Hub, Operations Hub).<\/P> \u00a0<\/P> Opportunity for permanent role on completion of contract.<\/P><\/p>\n","protected":false},"excerpt":{"rendered":" Nexus Media Group is a fast-growing B2B publishing and events business focusing on health, education and property. We are the market leading publisher in these areas with an established series of events and magazines that reach the entire market, together with an award-winning editorial team.\u00a0HUBSPOT DATA & CRM ADMINISTRATOR JOB SPECIFICATION\u00a0The Hubspot Data & CRM […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1358"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=1358"}],"version-history":[{"count":1,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1358\/revisions"}],"predecessor-version":[{"id":1359,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1358\/revisions\/1359"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=1358"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=1358"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=1358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}