{"id":1653,"date":"2025-10-15T14:10:01","date_gmt":"2025-10-15T14:10:01","guid":{"rendered":"http:\/\/gogetmuscle.com\/?p=1653"},"modified":"2025-10-15T17:39:47","modified_gmt":"2025-10-15T17:39:47","slug":"workaround-password-reset-request-for-non-registered-users","status":"publish","type":"post","link":"http:\/\/gogetmuscle.com\/index.php\/2025\/10\/15\/workaround-password-reset-request-for-non-registered-users\/","title":{"rendered":"Workaround: Password reset request for non-registered users"},"content":{"rendered":"<p><P>We are having issues with users not realizing they haven&#8217;t yet registered for our new website and are trying to use the built-in password reset functionality for our Membership\/Private Content. It&#8217;s such a bad user experience that these customers don&#8217;t receive any type of email notifying them that they haven&#8217;t yet activated their account, so they think the functionality isn&#8217;t working. I&#8217;ve modified the confirmation page to try and explain the situation, but we&#8217;re still getting questions and complaints.<\/P><P>\u00a0<\/P><P>Support helped me build a workflow to try and solve for this problem: if the user landed on any of these page paths, and they&#8217;re not a registered member, they&#8217;d get an email explaining that they needed to activate their account.<\/P><P>\u00a0<\/P><P><span class=\"lia-inline-image-display-wrapper lia-image-align-inline\" style=\"width: 450px\"><img src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" role=\"button\" title=\"Screenshot 2025-10-15 at 10.06.20.png\" alt=\"Screenshot 2025-10-15 at 10.06.20.png\" class=\"lazyload\" data-src=\"http:\/\/gogetmuscle.com\/wp-content\/uploads\/2025\/10\/large-7\"><\/span><\/P><P>\u00a0<\/P><P>Unfortunately, it seems that these page paths are not stored in a contact&#8217;s activity in a way that it can trigger this workflow. Has anyone been able to solve for this issue with some kind of workaround??<\/P><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are having issues with users not realizing they haven&#8217;t yet registered for our new website and are trying to use the built-in password reset functionality for our Membership\/Private Content. It&#8217;s such a bad user experience that these customers don&#8217;t receive any type of email notifying them that they haven&#8217;t yet activated their account, so [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1655,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1653"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=1653"}],"version-history":[{"count":2,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1653\/revisions"}],"predecessor-version":[{"id":1656,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1653\/revisions\/1656"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media\/1655"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=1653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=1653"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=1653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}