I\u2019ve got an issue with my contacts – they often appear in the address book with the email address used as the contact name (for example, john.smith@company.com<\/a><\/EM> instead of John Smith<\/EM>).
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These contacts were added over a week ago, so it\u2019s not a matter of the algorithm not having enough time to process them yet.<\/P> \u00a0<\/P> I have the option enabled that should automatically replace the email with a proper first and last name based on the address, but unfortunately it often doesn\u2019t work – even for really obvious names.<\/P> \u00a0<\/P> All of our team members have this option enabled as well, but the behaviour is the same for everyone.<\/P> \u00a0<\/P> I was expecting HubSpot to recognise the name from the email and fill in the fields automatically, but it keeps showing the full email address instead.<\/P> Hi everyone,I\u2019ve got an issue with my contacts – they often appear in the address book with the email address used as the contact name (for example, john.smith@company.com instead of John Smith).These contacts were added over a week ago, so it\u2019s not a matter of the algorithm not having enough time to process them yet.\u00a0I […]<\/p>\n","protected":false},"author":1,"featured_media":1736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1734"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=1734"}],"version-history":[{"count":2,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1734\/revisions"}],"predecessor-version":[{"id":1737,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1734\/revisions\/1737"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media\/1736"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=1734"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=1734"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=1734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<\/span><\/P>
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Has anyone else run into this? Any ideas on how to fix it or where to look for what\u2019s going wrong?<\/P><\/p>\n","protected":false},"excerpt":{"rendered":"