{"id":1853,"date":"2025-11-19T13:33:14","date_gmt":"2025-11-19T14:33:14","guid":{"rendered":"http:\/\/gogetmuscle.com\/?p=1853"},"modified":"2025-11-19T17:40:29","modified_gmt":"2025-11-19T17:40:29","slug":"help-with-email-subscriptions-change-and-setup","status":"publish","type":"post","link":"http:\/\/gogetmuscle.com\/index.php\/2025\/11\/19\/help-with-email-subscriptions-change-and-setup\/","title":{"rendered":"Help with email subscriptions change and setup"},"content":{"rendered":"

Hi,<\/SPAN><\/P>

I need some help determining the best way to set up our email subscription types in HubSpot after some changes in our communication consent model.

<\/P>

Our current setup has two subscription types:<\/P>

  1. Marketing Email \u2013 Newsletter<\/STRONG> (email only)<\/P><\/LI>

  2. Service Communication<\/STRONG> (product-related communication)<\/P><\/LI><\/OL>

    All users of our digital tool must now accept our updated Terms & Conditions, which makes service communication mandatory<\/EM>. We also expanded our marketing consent so that new users now opt into email marketing, SMS marketing, and push notifications<\/STRONG> under one unified consent.

    <\/P>

    Here is the challenge:

    <\/P>

    Service Communication<\/STRONG><\/FONT><\/H3>

    Since service communication is required and not optional, do we need to maintain a subscription type at all? Can we instead send these messages as transactional emails so the contacts do not need to be marketing contacts?

    <\/P>

    Marketing Consent<\/STRONG><\/FONT><\/H3>

    Previously, we only had an email newsletter subscription type. Now the new consent covers email + SMS + push.

    New users who accept the broader consent also<\/EM> accept receiving newsletters.

    <\/P>

    However, I cannot merge the two subscription types because the old subscribers only consented to email. And when sending a newsletter, HubSpot only allows selecting one subscription type<\/STRONG>, and I want to be able to send just one newsletter\/marketing email to all subscribers.\u00a0

    How do I set this up in the best way?\u00a0<\/P><\/p>\n","protected":false},"excerpt":{"rendered":"

    Hi,I need some help determining the best way to set up our email subscription types in HubSpot after some changes in our communication consent model.Our current setup has two subscription types:Marketing Email \u2013 Newsletter (email only)Service Communication (product-related communication)All users of our digital tool must now accept our updated Terms & Conditions, which makes service […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1853"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=1853"}],"version-history":[{"count":1,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1853\/revisions"}],"predecessor-version":[{"id":1854,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/1853\/revisions\/1854"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=1853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=1853"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=1853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}