{"id":2196,"date":"2026-01-07T14:43:54","date_gmt":"2026-01-07T15:43:54","guid":{"rendered":"http:\/\/gogetmuscle.com\/?p=2196"},"modified":"2026-01-07T17:46:14","modified_gmt":"2026-01-07T17:46:14","slug":"why-the-traditional-agency-model-is-broken-and-what-comes-next","status":"publish","type":"post","link":"http:\/\/gogetmuscle.com\/index.php\/2026\/01\/07\/why-the-traditional-agency-model-is-broken-and-what-comes-next\/","title":{"rendered":"Why the Traditional Agency Model Is Broken and What Comes Next"},"content":{"rendered":"
Why the Traditional Agency Model Is Broken and What Comes Next<\/a> written by Sara Nay<\/a> read more at Duct Tape Marketing<\/a><\/p>\n The traditional agency model is no longer built for today\u2019s small businesses. In this article, Sara Nay explains the anti-agency model and how strategy-first marketing, fractional leadership, and AI can help businesses own their marketing instead of outsourcing it blindly.<\/p>\n<\/div>\n Living the Agency Reality From Every Side<\/a><\/div>\n What I Mean by the Anti-Agency Model<\/a><\/div>\n AI Changed the Rules Whether We Like It or Not<\/a><\/div>\n Timeless Marketing Principles Still Matter<\/a><\/div>\n The Real Danger of AI-First Thinking<\/a><\/div>\n Why Fractional Marketing Leadership Matters More Than Ever<\/a><\/div>\n What This Means for Agencies<\/a><\/div>\n Two Steps You Can Take This Week to Start Owning Your Marketing<\/a><\/div>\n AI Is Not About Replacing People. It Is About Elevating Them.<\/a><\/div>\n Final Thought<\/a><\/div>\n<\/div>\n For the last 15 years, I have lived inside the agency world.<\/p>\n I have been an intern, a community manager, an account manager, a fractional CMO, and now the CEO of Duct Tape Marketing. I have seen this industry from nearly every angle. Inside the work, inside the relationships, and inside the pressure that agencies and clients both feel.<\/p>\n Here is the truth I could not ignore anymore.<\/p>\n The traditional agency model is broken.<\/strong><\/p>\n Not because agencies are bad. That realization is what led me to write Unchained: Breaking Free from Broken Marketing Models<\/em> and to articulate what I call the anti-agency model<\/strong><\/a>.<\/p>\n Let me explain what I mean and why this moment matters more than ever.<\/p>\n <\/p>\n Over the years, I experienced the same challenges many agency owners quietly struggle with.<\/p>\n At the same time, I have spent years on the sales side of our business talking with hundreds of small business owners. I heard the same frustrations over and over again.<\/p>\n \u201cMarketing does not work.\u201d Both sides were frustrated, and neither side was wrong.<\/p>\n The system simply was not designed for the reality we are in now.<\/p>\n <\/p>\n Let me be clear. This is not anti-agency.<\/p>\n We are an agency. We have been one for over 30 years. I love agencies and believe they play a critical role.<\/p>\n What I am against is a model where agencies:<\/p>\n The anti-agency model is anti that approach.<\/p>\n It is a strategy-first<\/a>, AI-enabled approach that helps small businesses stop renting their marketing and start owning it, while agencies evolve into leadership partners instead of outsourced task machines.<\/p>\n<\/div>\n <\/p>\n Before AI, it made sense for agencies to own execution.<\/p>\n Small businesses simply did not have the resources or tools to handle that work internally.<\/p>\n That is no longer true.<\/p>\n AI has fundamentally changed what is possible for small teams. Today, small businesses can:<\/p>\n Here is the key.<\/p>\n AI does not replace strategy. It makes strategy more important.<\/strong><\/p>\n <\/strong><\/p>\n One thing has not changed, despite all the technology.<\/p>\n Marketing fundamentals still matter.<\/p>\n In Unchained<\/em>, I spend a lot of time reinforcing timeless principles, including:<\/p>\n AI without clarity just creates noise.<\/p>\n If you do not deeply understand your client\u2019s fears, motivations, and what keeps them up at night, AI will happily produce generic content that sounds like everyone else.<\/p>\n Strategy comes first. Then you train your tools.<\/p>\n <\/p>\n Your messaging, what makes you you, must be defined before automation enters the picture.<\/p>\n Otherwise, AI accelerates inconsistency instead of clarity.<\/p>\n The foundations have not changed. <\/p>\n The biggest mistake I see right now is businesses jumping straight into tools.<\/p>\n AI amplifies whatever already exists. That is why we now say:<\/p>\n Strategy before tactics. Ask these questions first.<\/p>\n Only then do tools make sense.<\/p>\n <\/p>\n Most small businesses were never able to afford a traditional marketing org chart.<\/p>\n AI changes that equation.<\/p>\n Today, the most effective structure looks like this.<\/p>\n This allows founders to stay in their zone of genius. Selling, leading, and growing. Not becoming accidental CMOs.<\/p>\n And no, the title does not matter. What matters is that someone is leading marketing strategically, not just taking orders or doing tasks.<\/p>\n <\/p>\n If you are an agency reading this, here is the hard truth.<\/p>\n Execution-only services are becoming a race to the bottom.<\/strong><\/p>\n AI will continue to get better. The opportunity is not to compete against AI.<\/p>\n The opportunity is to lead strategy, elevate humans, design systems, guide internal teams, and work with AI instead of against it.<\/p>\n Agencies that evolve into leadership partners will thrive. <\/p>\n If you are a business owner and this feels overwhelming, start here.<\/p>\n Clarify your business goals, your marketing strategy, and your team structure.<\/p>\n Do this before tools. Do this before tactics.<\/p>\n<\/div>\n <\/p>\n Ask yourself:<\/p>\n Ownership starts with clarity.<\/p>\n<\/div>\n One of the most powerful exercises we have done internally is asking our team to identify:<\/p>\n Not to squeeze more output, but to help people focus on work that matters more.<\/p>\n That is how businesses, and careers, get future-proofed.<\/p>\n <\/p>\n This moment is not about choosing between humans and AI.<\/p>\n It is about choosing between ownership and dependency.<\/p>\n The businesses that win will not be the ones chasing every tool. That is what Unchained<\/em> is really about.<\/p>\n If you want to learn more, visit unchainedmodel.com<\/strong> <\/a>or connect with me on LinkedIn.<\/a><\/p>\n<\/div>\n Sara Nay<\/strong> is the CEO of Duct Tape Marketing and the author of Unchained: Breaking Free from Broken Marketing Models<\/em>. With more than 15 years of experience in the agency world, she has worked in nearly every role, from intern to fractional CMO, giving her a rare, full-spectrum view of what works and what no longer does in modern marketing. Sara is a leading voice in strategy-first marketing and the evolution of the agency model, helping small businesses and agencies stop renting their marketing and start owning it through clear strategy, strong leadership, and practical use of AI.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n Why the Traditional Agency Model Is Broken and What Comes Next written by Sara Nay read more at Duct Tape Marketing The traditional agency model is no longer built for today\u2019s small businesses. In this article, Sara Nay explains the anti-agency model and how strategy-first marketing, fractional leadership, and AI can help businesses own their […]<\/p>\n","protected":false},"author":1,"featured_media":2198,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/2196"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=2196"}],"version-history":[{"count":3,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/2196\/revisions"}],"predecessor-version":[{"id":2237,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/2196\/revisions\/2237"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media\/2198"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=2196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=2196"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=2196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/div>\n<\/div>\n
<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n
Not because marketers do not care.
But because the model itself no longer serves small businesses or the agencies trying to support them.<\/p>\nLiving the Agency Reality From Every Side<\/h2>\n
\n
\u201cI am paying an agency, but I do not know what I am getting.\u201d
\u201cI feel disconnected from my own marketing.\u201d<\/p>\nWhat I Mean by the Anti-Agency Model<\/h2>\n
\n
<\/span><\/div>\nAI Changed the Rules Whether We Like It or Not<\/h2>\n
\n
\n
Timeless Marketing Principles Still Matter<\/h2>\n
1. Deep Ideal Client Understanding<\/h3>\n
2. Core Messaging and Differentiation<\/h3>\n
The way we use them has.<\/p>\nThe Real Danger of AI-First Thinking<\/h2>\n
If you have chaos, it amplifies chaos.
If you lack clarity, it multiplies confusion.<\/p>\n
Strategy before technology.<\/strong><\/p>\n\n
Why Fractional Marketing Leadership Matters More Than Ever<\/h2>\n
\n
\n
Call it a fractional CMO<\/a>, marketing leader, strategist, or advisor.<\/p>\nWhat This Means for Agencies<\/h2>\n
Small businesses will continue to bring more execution in-house.
Margins will continue to compress.<\/p>\n
Those that do not will struggle to stay relevant.<\/p>\nTwo Steps You Can Take This Week to Start Owning Your Marketing<\/h2>\n
1. Revisit the Marketing Strategy Pyramid<\/h3>\n
<\/span><\/div>\n2. Audit Your Current Relationships<\/h3>\n
\n
<\/span><\/div>\nAI Is Not About Replacing People. It Is About Elevating Them.<\/h2>\n
\n
Final Thought<\/h2>\n
They will be the ones leading with strategy, clarity, and intention.<\/p>\n
<\/span><\/div>\n<\/div>\n<\/div>\n