{"id":2486,"date":"2026-02-11T09:33:12","date_gmt":"2026-02-11T10:33:12","guid":{"rendered":"http:\/\/gogetmuscle.com\/?p=2486"},"modified":"2026-02-11T17:40:58","modified_gmt":"2026-02-11T17:40:58","slug":"how-to-update-a-ticket-property-based-on-the-value-of-an-associated-deal-property","status":"publish","type":"post","link":"http:\/\/gogetmuscle.com\/index.php\/2026\/02\/11\/how-to-update-a-ticket-property-based-on-the-value-of-an-associated-deal-property\/","title":{"rendered":"How to update a Ticket property based on the value of an associated Deal property ?"},"content":{"rendered":"<p><P>Hello,<\/P><DIV class=\"\"><DIV class=\"\"><DIV class=\"\"><DIV class=\"\"><DIV class=\"\"><DIV class=\"\"><DIV class=\"\"><P>Here\u2019s my issue: The sales team at my company completes a HubSpot form to create a ticket. Currently, the ticket owner is automatically set as the sales team member who submitted the form. I would like to create a rule in the ticket pipeline that updates the \u201cTicket Owner\u201d field so that it matches the value of the \u201cCustomer Success Manager\u201d property from the associated deal.<\/P><\/DIV><\/DIV><\/DIV><\/DIV><\/DIV><\/DIV><\/DIV><P>\u00a0<\/P><P>Question: Is this approach feasible with Hubspot ? If not could you suggest me an alternative approach ? Thank you!<\/P><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hello,Here\u2019s my issue: The sales team at my company completes a HubSpot form to create a ticket. Currently, the ticket owner is automatically set as the sales team member who submitted the form. I would like to create a rule in the ticket pipeline that updates the \u201cTicket Owner\u201d field so that it matches the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/2486"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=2486"}],"version-history":[{"count":1,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/2486\/revisions"}],"predecessor-version":[{"id":2487,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/2486\/revisions\/2487"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=2486"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=2486"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=2486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}