Curious if anyone has any suggestions on tech stacks.\u00a0<\/P>
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Our organization reaches out to our clients’ employee to assist them when support is needed.\u00a0 It is a service call, not a sales call, and I would describe it as nearly always “one-and-done.” Right now we use the base hubspot version and tie in 8×8 for calling, which also includes an sms feature.\u00a0 We are trying to find a solution that is more inegrated with hubspot so a different program does not need to be opened to make the calls, calls are recorded to “calls” versus “tickets” and sms can be included in the same interface.\u00a0\u00a0
We also do mass sms messages to our clients’ employees once or twice a year which we use textedly for.\u00a0 If we could find one service to do it all that would be the best!<\/P>
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Let me know if you have any suggestions on where to look.<\/P>
(note, hubspot seems like they can do it with their services but the cost seems like it will be 10x what we pay today)<\/P><\/p>\n","protected":false},"excerpt":{"rendered":"
Curious if anyone has any suggestions on tech stacks.\u00a0\u00a0Our organization reaches out to our clients’ employee to assist them when support is needed.\u00a0 It is a service call, not a sales call, and I would describe it as nearly always “one-and-done.” Right now we use the base hubspot version and tie in 8×8 for calling, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14],"tags":[],"_links":{"self":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/692"}],"collection":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/comments?post=692"}],"version-history":[{"count":1,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/692\/revisions"}],"predecessor-version":[{"id":693,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/posts\/692\/revisions\/693"}],"wp:attachment":[{"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/media?parent=692"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/categories?post=692"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gogetmuscle.com\/index.php\/wp-json\/wp\/v2\/tags?post=692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}