Hi, we’re a small company- 20 users.
I’m creating some new forms and automations- to automatically assign subscription preferences based on the form a contact fills out on our website. This is to ensure we’re segmenting content for the right people, as we work with several subject areas, and different personas.
When testing, I’ve unsubscribed from all to check that a new automation is working- but the communication preferences are not updating after this, even when I refill a form again.
Am I going about testing in the wrong way? What is best practice for testing flows like this as a manager- to check the processes are working as i want? We have Marketing Hub pro.
Thanks
Clare
