GOGETMUSCLE Community What is your email win back strategy for churned customers? (B2B)

What is your email win back strategy for churned customers? (B2B)

Hey all! Would love to hear about what other B2B copanies are doing in terms of their email win back strategy. Specifically things like how long after customer churn do you reach out to them, what type of language do you use, outside of discounts and product improvments, do you include anything else in your communications to entice them to return?

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Bonjour, je suis Develle TCHENGUE, cheffe de projet digital et social media manager, passionnée par l’organisation et l’impact des bons messages au bon moment. Curieuse et toujours en quête d’amélioration, je