Remove Hubspot branding on my website and globally

Hi, I am trying to bulk retrieve timeline events created in Hubspot by the Hotjar (website survey tool) integration. In order to use this timeline event endpoint, it seems that

My account is showing “You’ve reached your 1,000 contact limit. Create more contacts with Starter Customer Platform.” but I can clearly see I’m still only at 966 contacts. I also only

I am completely lost on this. We just signed up to Hubspot and the Newsletter to clients falls on me. I am coming up with the newsletter but want to