Recently, I noticed that while using the Zoom dialer in Hubspot, it will open up the zoom app seperately and show that a call is dialing in both Hubspot (Zoom Dialer) and Zoom.us (Main app).
Unfortunately, in Hubspot all options are greyed out and just shows the call as “Connecting” even if I am speaking with someone on the other end. It’s an issue because I can’t record notes during the call or update the call outcome. I have to end the call through the zoom app, wait for the call to update on hubspot contact page, then go and update the notes.