So my boss is on my case about their being blank fields on the Contact Record. We have cards grouping them together in sections such as:
– About this Contact
– Sales Information (product interest, engagement, conversion info)
– Marketing Information (info about the source of the contact)
I have learned that Hubspot is limited in its ability to hide or limit fields that have blank values dynamically. For Example, if First touch/last touch converting campaign is blank, do not display it on the contact record. This would be a nice feature to have for non-editable Hubspot properties that would be a good source of info when populated, but are not necessary to show when there is no value. I have a lot of properties like that that are basically “nice to haves” and I like having them visible in case a user wishes to add any information manually as they go.
This could help to de-clutter the contact record.
Anyone have any advice on how I can better manage blank properties and keep the contact record looking clean and organized? Is this common among the community to have a lot of blank properties with low fill rates?