Hello,
I’m working on a client project where the mobile app is mirrored in HubSpot. We’re using several workflows to move deals through stages and to create contacts when users register directly in the app.
I need to set up a workflow where a new user/deal enters HubSpot via an API call, and then the workflow handles the next actions (stage changes, emails, etc.).
My question is:
Should the API call be used before the workflow as the entry point (i.e., API creates/updates the deal/contact, and that triggers the workflow), or it should be after the trigger? i’m a bit confused when it should start
Thanks!